For Visitors | Alpine Health
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For Visitors

As Alpine Health is a Multi-Purpose Service and have residential aged care services co-located within and close to our facilities, our COVID-19 entry requirements are guided by the regulations for visiting both Residential Aged Care and Hospital facilities.

Entry Requirements

  • Visiting hours are unrestricted across our services.
  • All visitors must check into the facility upon arrival using the electronic or manual sign in options provided.
  • All visitors to Alpine Health facilities should have a negative result from a COVID-19 rapid antigen test taken on the same day that they attend the care facility.
    • RAT tests are available at the entry of each facility.
    • Anyone who cannot or refuses to undergo a RAT must wear an N95 face mask for the duration of their visit.
  • All visitors (including visiting health professionals) should wear a surgical mask (or N95 for visitors who have not performed a RAT test) while visiting an Alpine Health facility.
  • There are no limits on visitor numbers in any Alpine Health facilities however if a large group, please notify staff in advance to ensure the appropriate space can be provided.
  • Anyone who has COVID-19 or symptoms of COVID-19 or is a close contact of someone with COVID 19 should not visit Alpine Health facilities.
  • For consumers attending Urgent Care with COVID symptoms and it is not practicable for the person and carers to take a COVID-19 rapid antigen test prior to entering the care facility, you will be asked to wear a mask and perform a RAT as soon as practical.

Safe visitation to Alpine Health Facilities

Visitors should : 

  • wash their hands after using lifts, holding railings and every time they enter and exit the patients / residents room  
  • limit movement around the facility as much as possible   
  • limit the number of personal items they bring into the facility  
  • follow rules about wearing specific masks, gloves or gowns if requested by staff. 
  • do not visit if they are unwell.
  • visits should be held in a patient / resident’s room, outdoors or in a specific area rather than communal areas with other patients /residents.
  • indoor visits should occur in well ventilated areas. Open windows and doors to provide natural ventilation, provided outdoor temperature is suitable.
  • be aware that if there is an outbreak at an Alpine Health facility, additional temporary restrictions will apply under guidance of the Local Public Health Unit (LPHU) as needed.

Alpine Health staff will help you follow these conditions to help keep your family members or friends safe.  



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