Partnering with Consumers
Alpine Health is committed to engaging with consumers and the broader community to deliver and improve services and programs for the Alpine Shire and Indigo Shire regions. We do this by working in partnership with the community and taking a consumer-directed approach so that we are responsive to community health needs.
Alpine Health believes that consumers should be meaningfully involved in making decisions about their health care and treatment, as well as with broader health policies, planning and service delivery. There is growing recognition and evidence that consumer participation:
- Results in better health outcomes for individuals when they receive quality information and are actively involved in decision making.
- Enhances quality and safety by helping to design services that meet consumer needs and drives service improvement.
- Develops accountability through open and transparent reporting on performance to consumers.
- Improves health care worker satisfaction
Engaging with consumers enables us to better identify areas for improvement, address diversity issues and respond to emerging health needs.
How do we partner with our consumers?