Rights & Responsibilities
The Australian Charter of Healthcare Rights describes the rights of patients, consumers and other people using the Australian healthcare system. These rights are essential to make sure that, wherever and whenever healthcare is provided, it is of high quality and is safe.
These health rights apply to all healthcare services in Victoria. This includes people using public and private hospitals, GP clinics, medical specialists, aged care and disability services, mental health services, community health centres and allied health providers such as psychologists, dentists, naturopaths and occupational therapists.
What can I expect from Alpine Health?
As a consumer of Alpine Health services, you need to know:
- What you or someone you care for can expect from us, and
- What we expect from you when you use our services.