What to expect when attending Urgent Care
On Arrival
A Registered Nurse will assess your needs on arrival (Triage). If necessary, the nurse will consult with the private practice On Call Doctor who may attend, or refer you to the closest public hospital Emergency Department.
The closest public hospital Emergency Departments are;
Northeast Health Wangaratta | 03 5722 5111 | 35-47 Green St, Wangaratta VIC 3677
Albury Wodonga Health | Wodonga Hospital | 02 6051 7111 | Vermont Street, Wodonga VIC 3690
Waiting Room
After seeing the Triage Nurse you may be asked to wait in the waiting room. How long you wait depends on the number of patients, whose condition is more serious than yours and also how busy the department and ward is.
If your health matter is non-urgent, please make an appointment to see a Doctor during normal business hours. For non urgent conditions, you may experience wait times of up to two hours. .
If you see an On-Call Doctor then costs apply
Alpine Health do not have Doctors on staff at the hospitals. All patients attended to by a Doctor within the Urgent Care Service, are seen as private patients of that Doctor for that occasion of care and will receive an account from the treating Doctors practice.
Payment of this account is the responsibility of the patient.