Alpine Health ensures that the organisation works in partnership with consumers and the community in health service policy and planning, care and treatment, decision making and service delivery. Your feedback is an important part of the review process.
Why should I provide feedback?
We value feedback from patients, clients, carers, visitors and residents. As someone using our services, you know first-hand about the areas that work smoothly and those that may be improved. Your feedback will help us to better understand the needs of our patients, clients, carers, visitors and residents and will help us to improve our service.
Feedback is routinely requested from all areas of our health service including but not limited to Acute, Community Home Support, Home Care Packages, and Residential Aged Care.
How do I provide feedback?
If you need an interpreter when providing feedback to Alpine Health please contact the Health Service Manager at each of our sites or the Partnering with Consumers Officer on 03 5751 9431 to arrange.
Your feedback may be a suggestion, compliment or complaint. You can contact us in a number of ways;