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Feedback

Alpine Health is excited to be participating in a state-wide project aimed at improving how we respond to community feedback about our programs and services. The project uses “Care Opinion”, which is an independent online platform that has been internationally recognised as a way to make feedback more transparent, meaningful and constructive. All feedback is handled sensitively and confidentially.

If you are a current or recent patient, client, aged care resident or carer (or know someone who is), we would love to hear about your experience. What did we do well, what wasn’t so good, and what are some suggestions for improvement?

Your feedback will help us better understand the needs of our patients, clients and residents and identify ways that we can improve the programs and services we provide. 

Thanks in advance for sharing your experience with us!

How can I provide feedback?

► Call 1300 662 996 and speak to the Care Opinion team

► Complete a hard copy Care Opinion feedback form available at each site

Online with Care Opinion at www.careopinion.org.au/tellyourstory#

► Download the Feedback Factsheet 

Consumer Stories

In depth consumer stories can also help to bring deeper meaning, understanding and appreciation of our customers healthcare journey. 

Meet Darcie                    

Darcie’s story shows how important it is to embrace diversity and have open communication with patients, clients and residents. This will ensure that an individual’s needs are respected and person-centred care is delivered.

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