Safer Care - Our quality, your safety
Providing healthcare is complex and high risk. This relates to the unpredictability of human illness and multiple skills required of the health care team to provide safe care. Despite, these complexities, quality and safe care is paramount at Alpine Health. Clinical governance are the systems established by Alpine Health that have a shared responsibility with the common goal of optimizing your care so it is safe, effective, high quality and continuously improving. Clinical governance continues to be strengthened by our;
- organisational committee structure
- improving quality systems
- analysis of clinical indicators
- encouraging a culture of transparent incident reporting
- encouraging consumer input into service planning
- Accreditation against National Quality and Safety Standards.
Our performance in key clinical areas
One way that Alpine Health measures and analyses safety and quality performance is through analysis of incidents statistics and patient data. Analysis of incidents reports by staff help to identify trends in clinical performance and highlight areas for more comprehensive investigation or changes to our systems.
Alpine Health submits this data to the Victorian Department of Health and Human Services and we share this information with other similar sized organisations to benchmark our performance.
View the latest VHES Report for Alpine Health
This ‘Our Quality, Your Safety’ section of the website aims to provide patients, families, residents and the wider community with a view of clinical key performance areas in perspective to our patient/resident load.
Quality & Safety Areas
See our monthly clinical indicator dashboard to gain a monthly perspective of Alpine Health’s performance against a quality and safety indicators. Each dashboard is prepared at the end of each month, prepared for internal review (as per Alpine Health's clinical governance structure) before public review (dashboards are two months in arrears).