Home Care Packages | Alpine Health
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Home Care Packages

For many people, living in the comfort of their own home, and maintaining strong links in their communities is an important part of growing older. The Home Care Package Program helps older Australians with complex care needs to live independently in their own homes.

The Australian Government through My Aged Care provides a subsidy to an approved provider of home care to co-ordinate a package of care, services, and case management to meet the individual needs of older Australians.

There are 4 levels of support:

  • Level 1 - Basic Care Needs
  • Level 2 - Low Level Care Needs
  • Level 3 - Intermediate Care Needs
  • Level 4 - High Care Needs

Why choose Alpine Health for Home Care Packages? 

  • We are the local Home Care Package service provider 
  • Access to the network of services into Urgent Care, Respite, and Aged Care
  • Experienced local Case Managers
  • Competitive rates and preferential pricing for Home Care Package clients
  • All Home Care Packages are delivered on a client-directed care basis

What services can I receive? 

  • Case management
  • Activities of daily living
  • Support services
  • Nutrition, hydration, meal preparation and diet
  • Skin management
  • Continence management
  • Mobility and dexterity
  • Leisure interests and activities
  • Clinical care
  • Access to other health and health- related services

How do I get a Home Care Package?


Step 1 - Registration

Call 03 5755 0142 to step you through the registration process with My Aged Care and provide you with information and advice. 


Step 2 - Assessment

Everyone needs and assessment. The Aged Care Assessment Service (ACAS) will come to your home to assess you. 


Step 3 - Approval

My Aged Care will send you a letter advising of the level of Home Care package for which you have been approved.


Step 4 - Waiting List

After your assessment and approval, you will be added to the national priority queue for assignment of a Home Care Package. While you wait, interim support services may be available to you.


Step 5 - Assignment

You will receive a letter from My aged care advising that you have been assigned a Home Care Package. Once you receive this letter, please call us on 03 5755 0142 to start work on arranging your services.

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