Information for Residents and Visitors to the Alpine Shire

If you are feeling unwell

• If you have any of the symptoms of coronavirus (COVID-19), however mild, you should seek advice and get tested.
• The most common symptoms of coronavirus (COVID-19) are fever, chills or sweats, cough, sore throat, shortness of breath, runny nose, loss of sense of smell, headache, muscle soreness, nausea, vomiting & diarrhoea.

Where can I get tested?

• You must call ahead to book an appointment
• You will need to give your personal details and Medicare information over the phone
• You must stay in your car when you arrive for testing. You must turn off your car, turn off your air-conditioning and put the handbrake on.
• Children under 12 must have a referral from a GP to be tested.
• You must go home straight after your test and self-isolate while you wait for the results.
• For more information, read the factsheet for suspected cases of coronavirus (COVID-19) (Word). To get further advice, call the 24-hour coronavirus hotline 1800 675 398 or your general practitioner

Additional COVID-19 testing clinics are also available by appointment only at;

• Albury Wodonga Health (02) 6058 4444 

• Northeast Health Wangaratta 1800 324 942

Waiting for test results

• You must self isolate whilst you are waiting for results to minimise the risk of transmission.
• Results are usually back in 24-48 hours but can take up to 5 days
• Do not go to public places, this includes the supermarket, pharmacy, coffee shops or out for dinner
• Please read the following information from the Department of Health and Human Services (DHHS) about what to do.

► DHHS - Factsheet – suspected case (Word)

► DHHS - Infomation about quarantine and self-isolation (external link)

Do not visit aged care or go out in public.

What should I do if I test positive to COVID-19

• Continue to self-isolate at home or where you are staying.
• You will be contacted by Alpine Health to monitor your health.
• If you are having serious symptoms you should call 000 straight away. This includes shortness of breath, difficulty breathing or chest pressure or pain. Tell the ambulance staff you have COVID-19.
• You may be transferred to the closest public Emergency Department in Wangaratta or Wodonga.

If you are feeling well

Can I get tested if I don’t have COVID-19 symptoms?

Unless you have been directed to get tested by Department of Health & Human Services (DHHS), only people with symptoms are being tested at Alpine Health sites. If you are concerned for any reason then seek further advice from the 24-hour coronavirus hotline 1800 675 398,  or contact your general practitioner (GP).

My employer has asked me to get tested but I don’t have COVID-19 symptoms. Can I get tested?

Unless you have been directed to get tested by Department of Health & Human Services (DHHS), only people with symptoms are being tested at Alpine Health sites. If you are concerned for any reason then seek further advice from the 24-hour coronavirus hotline 1800 675 398,  or contact your general practitioner (GP).

I have been in Melbourne or other hotspots and I’m concerned. I don’t have COVID-19 symptoms but can I get tested?

Unless you have been directed to get tested by Department of Health & Human Services (DHHS), only people with symptoms are being tested at Alpine Health sites. If you are concerned for any reason then seek further advice from the 24-hour coronavirus hotline 1800 675 398,  or contact your general practitioner (GP).

I am having surgery or medical treatments. Can I get tested?

Asymptomatic testing may be carried out in preparation for surgery or medical treatments at the request of the treating facility.

Updated 3rd August 2020